Comply with TCPA regulations and government calling restrictions.
A full-featured, blended contact center solution.
LET CASTEL ENHANCE
your customer experience and contact center performance.
CASTEL DETECT LIVE
Analyze LIVE calls with high accuracy, alerts, scripting, and call scoring.
CASTEL DETECT QA/QM
Automate QA/QM to reduce operational cost, optimize performance, and drive quality.
Upload, transcribe, and EXPLORE call audio recordings easily.
How Can Castel Enhance Your Customer Experience And Contact Center Performance? Let Us Show You:
Learn The Top Six Elements Required for a Successful Dialer / DVR Strategy. Get Our FREE Guide.