OUR SOLUTIONS

Achieve contact center success through our full-service suite of real-time analytics, post-call analytics, and customer contact solutions:

CONTACT CENTER

CASTEL MAESTRO
Comply with TCPA regulations and government calling restrictions.
CASTEL CONNECTS
A full-featured, blended contact center solution.
LET CASTEL ENHANCE
your customer experience and contact center performance.

SPEECH ANALYTICS

CASTEL DETECT LIVE
Analyze LIVE calls with high accuracy, alerts, scripting, and call scoring.
CASTEL DETECT QA/QM
Automate QA/QM to reduce operational cost, optimize performance, and drive quality.
CASTEL EXPLORE
Upload, transcribe, and EXPLORE call audio recordings easily.

How Can Castel Enhance Your Customer Experience And Contact Center Performance? Let Us Show You:

Learn The Top Six Elements Required for a Successful Dialer / DVR Strategy. Get Our FREE Guide.

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