Castel Detect™ LIVE Speech Analysis Premiering at Auto Finance Summit 2014

Buffalo, NY – September 29, 2014 – Castel Communications, LLC, today announced they will premier Castel Detect™ speech analysis solution at the Auto Finance Summit 2014, October 6-8, to be held the Aria in Las Vegas.

A first-time exhibitor at the Auto Finance Summit, the live voice analysis solution continues to be the first choice for companies looking to identify mission-critical business events, compliance adherence and customer service issues while calls are LIVE.

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Customer Service Hall of Fame

Respondents were asked to evaluate customer service quality as “excellent,” “good,” “fair,” or “poor.” Of the 150 companies, 108 companies had at least 500 valid responses. Companies with fewer valid responses were not considered…

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Passion Towards Excellence!

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