Castel | Voice and Speech Analysis – Flexible Call Capacity

Castel to Exhibit at 2014 AGA/EEI

Attendees are invited to stop by booth #705 at the Hyatt Regency, San Francisco, CA, April 21-24, 2014 to learn more about Castel’s blended call center solutions, including predictive and manual dialing, digital voice recording, voice and speech analysis and more.
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Castel Unveils Castel Connects® 4.2 Dialer

“Castel Connects® 4.2 redefines the management process, making it easier for managers to perform their everyday tasks, allowing them to react faster to events, resulting in an increase of productivity”, says Paul Pardo, Castel Connects® Product Manager.
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Castel Detect™

Live and Post-Call Voice Analysis for Call Centers

Monitoring and Detecting Words, Phrases, Emotions and Talkover While Call is LIVE!
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Arcadia Recovery Bureau

“Arcadia Recovery Bureau processes and manages nearly $1 billion in placements annually. Ensuring maximum recoveries, providing robust reporting, and improving services to our clients’ customers and patients require our technology solutions to be top notch. Simply put, Castel delivers.”
- Chris Miller, Arcadia Recovery Bureau
Castel CallPoint™

Castel CallPoint™ is a manual dial solution built on its own stand-alone platform.

Agent Attention and Decision Required!
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Newsroom

Castel to Exhibit at 2014 AGA/EEI Customer Service Conference & Exposition, April 21 – 24, 2014, San Francisco, CA

BUFFALO, NY—April 11, 2014 —Castel Communications, LLC announced today they will exhibit Castel’s suite of call center solutions at the 2014 AGA/EEI Customer Service Conference & Exposition. The event will be held at the Hyatt Regency, San Francisco, CA, April 21-24, 2014.