Castel | Voice and Speech Analysis – Flexible Call Capacity

Wishing you a vibrant holiday season.
May your New Year be filled with joy, peace, and good health.
Happy Holidays from Castel
Immediate Credit Recovery

“Our unparalleled management oversight, zero-tolerance complaint program, exceptional customer service, advanced borrower privacy and data security safeguards, online account review and reporting and countless other services have catapulted ICR to the top of our industry. After a lengthy review of many different vendors... ”
- Frank Roa, Immediate Credit Recovery
LearnMORE
Castel Detect™

Live and Post-Call Voice Analysis for Call Centers

Monitoring and Detecting Words, Phrases, Emotions and Talkover While Call is LIVE!
LearnMore
Castel Connects®

Provides unsurpassed speed and accuracy for your customer contact campaigns.

Castel Connects® contains the fastest, most accurate predictive dialer on the market.
ConnectTODAY
GC Services Selects Castel Detect™...

Castel Communications, LLC and GC Services Limited Partnership today announced Castel’s real-time voice and speech analysis solutions will be installed throughout GC Services’ network of call centers...
ReadMORE

Newsroom

GC Services Selects Castel Detect™ Voice and Speech Analysis as its Real-Time Collection Center Voice and Call Analytics Solution

BUFFALO, NY and HOUSTON, TX—October 22, 2013—Castel Communications, LLC and GC Services Limited Partnership today announced Castel’s real-time voice and speech analysis solutions will be installed throughout GC Services’ network of call centers. GC Services is one of the largest global business process outsourcing providers. For more information about GC Services and their collection and call center solutions visit www.gcserv.com.