Data Hygiene: Its Importance Within a Call Center
Posted by Matthew Ripa
on Tuesday, Oct 18, 2011
in General
Matthew Ripa
Matt is responsible for creating and managing Castel product documentation inclu
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Data hygiene is an essential part of effective call center management. Also called data cleansing, data hygiene is a series of procedures employed by call center supervisors and managers to ensure databases are up-to-date and run efficiently for the purposes of maintaining a smooth operational call floor. Read on to learn more about the importance of data hygiene, its availability, and its data enhancement.
Tags: data hygiene
